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Certified Operation and Production Management

The online course on “Certified Operation and Production Management Professional” teaches students how to transform operational and production inputs into “Results” that, at the time of distribution, satisfy customer needs.

You will comprehend all of the elements of production and operations after taking our production and operation management course. Additionally, you will learn how to use concepts to reach corporate goals of cost reduction and quality improvement levels. It covers subjects like contract regulations, the deployment of quality functions, planning for capacity requirements, vendor evaluation using enterprise resource planning, and the AHP approach.


Through operation management certification, you can develop the technical and functional knowledge, confidence, and edge you need to perform better at work and earn a competitive advantage. Professionals that have obtained the esteemed Quality HUB India credential have reaped rewards from their accomplishments, such as:

  1. An improved understanding of technical and practical issues

2. Acknowledgement of professional skill on a large scale

3. Improved reputation with clients and employers

4. Demonstrated levels of knowledge and ability in a given field

5. Clearly demonstrating a dedication to developing professionally

In response to the growing complexity and technical advancements in the industrial and service industries, the curriculum is designed to build specialized expertise in the most recent production and inventory management (P&IM) methodologies and trends.

From the workshop:

24 hours of thorough instruction

Learn the guiding concepts and outlook of production and operations management.

Free online access for one thousand days via our QHI Portal

Downloadable e-books,case studies based on industry

Great instruction from a knowledgeable instructor

Support from the instructor is provided throughout the course by mail and call.

Who Should Attend?

This course is ideal for those who are responsible for Operation Management, Production Managers / Supervisors, Project planners, and Junior, Middle, and Upper Management and Owners.


A candidate will earn production and operations management certification after successfully completing the course and all course requirements.

The Course is  Certified / Accredited by “The Council for Six Sigma Certification” (CSSC)“International Quality Federation” (IQF), and “International Accredited Organisation” (IAO), and the certificate will bear the logo as well.

Course Agenda

 Welcome and Study Instruction
Welcome and Study Instruction Video
QHI ISO9001 & ISO14001 Certification + Candidate Certificate verification on QHI portal
Quality HUB India™ is now IAO Accredited Institution
Quality HUB India “THE BEST Online Learning Platform of 2022” award by Business Connect Magazine
Production Manager- Role, Responsibility, Scope, Challenges, qualifications etc
(P1) Production Manager-Roles & Responsibilities (Hindi)
(P2)Production Manager-Qualifications, Skills & Challenges (Hindi)
(P3)Production Manager-Working Hrs, Work Exp, Scope (Hindi)
Operation Management Concept & Historical Developments
(P1.1) Operation Management Concept & Historical Development (Hindi)
(P1.2) Concept of Production & Production System (Hindi)
Production Management
(P2.1) Introduction to Production Management & Its Objective (Hindi)
(P2.2) Model for Operation or Production system (Hindi)
(P2.3)Classification of Production System (Hindi)
Types of Production
Types of Production (Hindi)
‘Production’ Vs ‘Productivity’ (Hindi)
Operation Management Objective
Operational Management Objective (Hindi)
productivity Vs Efficiency (Hindi)
(P4.1) Productivity, Way to improve Productivity (Hindi)
(P4.2) Measuring Productivity, Productivity Analysis(Hindi)
(P4.3) Scope of Operation Management (Hindi)
(P4.4) PPC & Its objectives and Quality Control & Its objective(Hindi)
(P4.5) Material Management & Its Objectives and Maintenance & Its Objective (Hindi)
Economic Model
Economic Model, Break Even Analysis & Margin of Safety with Case Study(Hindi)
Organization Performance Management
Org. Performance Measure (Designing PM, CSF & Balanced Score Card)
Org. Performance measure (Resources, Monitoring and important Factors)
SWOT Analysis – Explained with examples (Exclusive Version)
Production System Design
Production System Design and System Capacity (Hindi)
Case Study (Production Capacity Calculations) Hindi
Capacity Planning
(P8.1)Capacity Planning, Long Term & Short Term Strategy (Hindi)
(P8.2)Capacity Planning case study (Hindi)
Factor Influencing Plant Location
Factor Influencing Plant Location (Hindi)
Case Study (Cell Audit and Check Sheet) (Hindi)
Plant Layout, Types, Advantages, and Limitations
(P10.1) Plant Layout, Objective & Principles of Plant Layout (Hindi)
(P10.2) Types of Plant Layout, Advantages & Limitations (Hindi)
Organization of Physical Facilities
(P1) Organisation of Physical Facilities (Hindi)
(P2) Organisation of Physical Facilities (Hindi)
Toyota Production System (TPS)
Toyota Production System Part 1- What is Toyota?, Leadership Role in TPS, Toyota Sensei and Philosophy
Toyota Production System_Part2- Leadership Style at Toyota
Communication and Types of Communication
What is Communication, Communication Path and Direction of Communication (Hindi)
Horizontal Communication with Examples(Hindi)
Method of Communication- Body Language, Formal and Informal Communication and Grapevine Communication(Hindi)
Media of Communication(Hindi)
Material Management
(P1)Introduction, Scope & Functions of Material Management (Hindi)
(P2)Other related activities of Material management (Hindi)
(P3) Material Planning & Control, Techniques of Material Management (Hindi)
(P4) 10 Parameters of Purchasing (Hindi)
Purchasing Procedure
Purchasing Procedure (Hindi)
Special Purchasing System
Special Purchasing System (Hindi)
Store Management
Store Management (Hindi)
Inventory Management or Control
Inventory Control or Inventory Management System (Hindi)
Conflict Management
Conflict Management reason, symptoms, definition and meaning (Hindi)
Types of Conflict and its management(Hindi)
(P20) Standardisation
(P21) Simplification
Aggregate Production Planning
(P1)Aggregate Production Planning -Hierarchy, Horizon and Process (Hindi)
(P2) Aggregate Planning – Inputs & Outputs, Approaches (Hindi)
Introduction to KANBAN and Its Types (Hindi)
Six Types of KANBAN and its characteristics (Hindi)
Production KANBAN Types and Visual Management (Hindi)
Production Kanban (Hindi)
Line Balancing
(P1.1) Assy Line Setup and Line Balancing (Hindi)
(P1.2)Network Diagram- Line Balancing (Hindi)
Milk Run Concept
Milk Run Concept -Explained (Hindi)
Milk Run – Examples (Hindi)
Standardized Work (English)
(P1)Sec-01- Standardised work-Role of a Leader (English)
(P2) Standardised Work- Cost Reduction Principle, Trends (English)
(P3) Standardised Work- TPS Pillar Chart (English)
(P4) Sec-02-Benefits & Subjects for Standardisation (English)
(P5) Standardised work-Important Formats (English)
(P6)Work Elements & Analysis for Standardised Work (English)
(P7)Sec-03-Ideal conditions for Standardised Work (English)
(P8) Standardised Work (Process Capacity Sheet) English
(P9) Standardised Work Combination Table (English)
(P10) Standardised Work Chart (English)
Productivity Calculations
Labor Productivity and Its calculation with 02 Case Studies (Hindi)
How to calculate productivity? Explained with 02 case studies (Hindi)
Multifactor Productivity and Its calculation with Case Study (Hindi)
Case Study – line loss analysis report (Hindi)
Basic Problem Solving Tools
1. Cause & Effect Diagram (Hindi)
2. Pareto Chart or Pareto Diagram (Hindi)
3. Flow chart (Hindi)
4. Check Sheet (Hindi)
5. Histogram (Hindi)
Stratification – An analytical tool for Problem Solving (Hindi)
Motivational Theory
Motivation Theory – Friedrick Taylor (Hindi)
Motivation Theory – Hawthorn Effect(Hindi)
Motivation Theory – Maslow Hierarchy need (Hindi)
Motivation Theory- McGregor-Theory X and Y (Hindi)
Lean Management Tools
True Pull Vs Push
Just In Time (JIT) Concept and Case Study
Spaghetti Diagram (Lean Tool to reduce Motion Waste) – Explained with Case Study
POKAYOKE (Mistake Proofing)
‘Value Add and Non-Value Add’ analysis. Process of MUDA elimination
Daily Work Management (DWM)
Single Minute Exchange of Dies (SMED)
Formula One Racing – SMED Example
Cycle Time Reduction – Explained in detail
MUDA-MURA-MURI (3M concept) in Lean
5G Lean Problem Solving Technique (Silver)
Skill Matrix System
Skill Matrix (Hindi) 09.07.22
Case Study(Skill Matirx) Hindi-10.07.22
Standard Operating Procedure (SOP)
(P1.1)What is SOP? Introduction (Hindi)
(P1.2) Why do we need SOP (Hindi)
(P2) Steps for writing SOP (Hindi)
(P3) SOP Content and Sample SOP (Hindi)
Instrument and Gauges
Introduction to Vernier Caliper and Micrometer (Hindi)
10 Key difference in ‘Vernier Caliper’ and ‘Micrometer’ (Hindi)
Similarities Vernier and Micrometer (Hindi)
Different Types of Micrometer and its usage (Hindi)
Least count of Instrument
Range of Instrument
Least Count VS Accuracy
What is Zero Error in Vernier Caliper?
GO-NOGO Gauge(Hindi)
Engineering Drawing
Geometric Dimensioning and Tolerance (GD & T) – Introduction (Hindi)
Types of Projections in Engineering Drawing(Hindi)
Reading Engineering Drawing (Hindi)
Hole and Shaft Basis System (Hindi)
Product Vs Process Characteristics (Hindi)
Mechanical Properties & Testing
(P1) Mechanical Properties of Material (Hindi)
(P2) Mechanical Properties of Material (Hindi)
Destructive Test (DT) VS Non-Destructive Test(NDT)- Hindi
Destructive Test (Chisel and Peel) Hindi
Non Conformity Handling & Deviation Management
Different NC Terms and its definitions (Hindi)
Difference between Rework and Repair (new)
Deviation Management (Hindi)
Rework Work Instruction (Hindi)
Basic Documents Management
(P1)-Basic Documents Intro (Levels of Documents)
(P2)-Basic Documents (Quality Manual)
(P3)-Basic Documents (Quality Policy)
(P4)- Basic Documents (Failure Mode and Effects Analysis)
(P5)-Standard Operating Procedure(SOP)
(P6)- One Point Lesson(One Point Lesson-OPL)
(P7)-Basic Quality Documents (Cyclic Check Sheet)
(P8)-Basic Quality Documents (Work Instruction -WI)
E-Books, Pdf & Formats
Toyota Way Fieldbook (Reference study PDF)
(P1)Operation and Production Management (Reference Material)-V0
(P2)Operation and Production Management (Reference Material)-V0
Top 25 Lean Tools (PDF)
Lean Production Simplified (E Book)

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